1989, CALNET, Inc. is a privately held company in the Technology,
Intelligence Analysis, and Language Services consulting arena. Headquartered in
Reston, VA and with a branch office in San Diego, CALNET employees deliver true
value to our customers by employing best practices, world class technologies
industry expertise in every project. CALNET is an ISO 9001, ISO 20000,
CMMI-Level III and ISO 27001:2013 certified.
We are currently searching for a talented,
Administrator” (100% Telework)
This is a full-time
position (100% Telework) providing support for Ivanti (formerly LANDESK)
Service Management Suite 7.0 for our customer in Washington, D.C. This individual will work closely with the
Service Desk Manager to transition and upgrade Ivanti Service Management Suite
7.0 ensuring the systems meets all government security and accessibility guidelines.
This individual will identify and implement
system enhancements to the Service Desk module to streamline ITIL process
workflows for an existing Enterprise Service Desk. The successful
candidate will have:
Expert Knowledge of the Ivanti (formerly
LANDESK) IT Service Management Solutions (i.e. Service Desk, Knowledge
Management, Asset Management (CMDB), Product Catalog, Self-Service).
5 years working experience implementing
and administering Ivanti (formerly LANDESK) Service Desk suite, including
setting up workflows, maintaining support queues, product/operational
categories, configuring SLAs, developing/automatic service desk reports.
Capable of documenting
ticketing administration-related procedures and training other junior staff
members on Ivanti (formerly LANDESK) IT Service Management Solutions
(specifically Service Desk).
Microsoft Certified Professional
(MCP, MCSA, MCSE or MCDBA)
4-year degree in Computer Science,
IS or IT; or equivalent experience
This opportunity is in Washington, D.C.
To be considered for this opportunity, please send a
word copy of your resume to email@example.com. Applicant
must be a U.S Citizen and be able to get a Public Trust Clearance.
Inc. offers a competitive salary and a generous benefits
package. This package includes medical, dental, vision, life, short
and long term disability insurances, a 401(k)-retirement savings plan, and
generous leave time.
Inc. is an Equal Opportunity Employer. EEO/M/F/D/V